1. General
  2. Fragen
0
Beantwortet

Payment made twice

Anonym vor 10 Jahren • aktualisiert von Meld Support Team vor 10 Jahren • 1
I made the payment in order to install the app and i my connection timed out. I clickeded install again and the payment was made again. I have received two texts of the same payment from the card company and would like a refund of one payment.

Antwort

Antwort
Beantwortet
Meld Support Team vor 10 Jahren
This is really strange problem and unfortunately not related to our app but rather something you need to contact google about as this should not be possible if you had purchased the app already. Having said that though, if you contact support@madewithmeld.com with your 2 purchase receipts and we find them both we will be more than happy to refund one of them if this is what has happened. Thanks for your patience in this matter.
Antwort
Beantwortet
Meld Support Team vor 10 Jahren
This is really strange problem and unfortunately not related to our app but rather something you need to contact google about as this should not be possible if you had purchased the app already. Having said that though, if you contact support@madewithmeld.com with your 2 purchase receipts and we find them both we will be more than happy to refund one of them if this is what has happened. Thanks for your patience in this matter.

Customer support service by UserEcho